Maintenance

Step 1
Step 2 - Is this an emergency?
Yes
For Gas leaks, call Transco on 0800 111 999.

To find out if your area has been affected by power loss, call the Electricity Board on 08452 727 999

If you have a dangerous electrical fault in your property, please call CB Electric on 07894 020 266 or 01899 810 752

If you have a series plumbing issue which cannot be contained or a gas heating or hot water emergency please call Owen Gibb on 07738 006 781

A further plumbing contact if Owen Gibb is unavailable is Oxbow Plumbing on 07771 861 809

If you have been locked out of your property, please contact Red Circle Locksmiths on 07759 422 566.

If you have been broken into, please call 999 and ask for the police.

For glazing repairs such as broken glass in windows or doors, please call Alba Glass and Glazing on 0131 665 1717.

If you are being bothered by a serious noise disturbance, call the Environmental Noise Team on 0131 311 3131
NoGo to step 3
Step 3 - Will you allow us to use our set of keys to gain access?
YesGo to step 4
No Dates Available (please note that these MUST be within the next 14 days, Monday to Friday). Please also state if you are available between 9am - 1pm or 1pm - 5pm) (e.g. Monday 15th AM)
Step 4 - What Room is the issue in:
Lounge
Hall
Bathroom
Kitchen
Bedroom
Ensuite
Utility
Boxroom/Study
Conservatory
All
Other
Step 5 - What appliance is affected?
Oven Gas
Oven Electric
Fridge
Fridge Freezer
Washing Machine
Microwave
Windows
Hob Gas
Hob Electric
Dryer
Boiler Heating
Boiler Hot Water
Boiler Both
Other
Step 6 - Appliance Make and Model?
Step 7 - Please enter a full description and any other relevant info to do with the maintenance issue:

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